Ambach, part of the Ali Group, has emphasised that the only way it believes genuine spare parts can be fitted is to source them from a manufacturer or its official spares partner.
The high-end commercial catering equipment manufacturer’s spares partner in the UK is First Choice Catering Spares.
Ambach prides itself on high standards of build quality and reliability. It stated: “All this good work can be undone when original parts, carefully selected by Ambach and tested to conform to legislation, are replaced with cheaper alternatives during maintenance programmes. It can affect the performance, reliability and potentially the safety of the equipment and the chefs who use it.”
Maurizio Vianello, Ambach MD explained: “Ambach, as a premium brand, is committed to ensure customer satisfaction throughout the product life cycle. Quality of the product includes quality of the service and spare parts supply: only genuine spares parts can guarantee the quality of the product!
“First Choice is the Ambach partner for genuine spares warehousing and distribution within the UK territory; it is providing an excellent service level to the market.”
First Choice holds in stock all of the most commonly needed spares available for next day delivery when ordered by 5.00pm. The company has full access to Ambach’s online parts database diagrams and many can be viewed on its website where a catalogue of the firm’s most popular OEM spares can be downloaded.