Advance furthers service credentials with fleet upgrade

Advance Catering Equipment expects to enhance its after-sales service and shave some zeros off its annual fuel costs in the process after upgrading to a new fleet of vans.

The Bedfordshire-based commercial kitchen firm is now using the new Mercedes-Benz Citan 109 CDI model after undertaking a major vehicle evaluation programme.

It runs a fleet of 20 vans which are used for field-based engineers to attend kitchen call-outs and settled on the new range after trialling vehicles from several manufacturers.

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The vans’ extra-long bodies are fitted with purpose-designed Edstrom racking systems and each carries a comprehensive stock of spare parts for engineers to carry out their repair and maintenance duties.

Daniel Hewitt, head of commercial operations at Advance, said: “We were undergoing a rebranding process and wanted to ensure that our vans best reflected the quality of our service, as well as the premium brand values of our business.

“Fuel efficiency was crucial, so we only considered vehicles capable of more than 50 mpg. We also focused on driver comfort, because our engineers spend most of their working day at the wheel, and safety. Finally, we were looking for a value for money rental and maintenance package.”

The Citan 109 CDI is powered by advanced 90 hp engines that offer up to 61.4 mpg.

Hewitt said the firm had arranged the vans via a ‘CharterWay’ contract hire agreement with Mercedes-Benz Financial Services, which means they will be serviced by the most conveniently-located official dealer.

“The contract hire deal is competitively priced and gives us the peace of mind that comes from knowing our vehicles are being properly maintained within the manufacturer’s dealer network,” he said. “As costs are fixed we can also budget with confidence, knowing there are no nasty surprises around the corner.”

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